We have done the configuration of the plugin (integration between ServiceNow CMDB / ITOM and Dynatrace), already occurring incidents generated by alerts registered in Dynatrace.
We are not able to perform the populate of the CMDB with the configuration elements discovered by Dynatrace, we can not link the Hosts, Applications and Services via REST
Is there any document or guide where you detail how the configuration is done from both sides SNOW and Dynatrace, is it possible what we are trying to do?
Thank you for your help.
Solved! Go to Solution.
Wolfgang, I chased the link. But reading through it, it appears to use a token for hook-up from the SaaS Dynatrace. Is there similar information to connect a Dynatrace Managed to a ServiceNow SaaS? That is our situation.