27 Jun 2017 06:47 AM - last edited on 18 Jan 2022 01:27 AM by Karolina_Linda
In the ServiceNow integration the Problem Notification and CMDB update of changes in Smartscape, happen "in real time". Can this be replicated in the REST interface or are other methodologies (e.g. Webhooks) involved to get the trigger to come from Dynatrace.
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Problems are sent over to ServiceNow through push of a HTTP POST message. CMDB CI sync is done by a 10min scheduled job that pulls the Smartscape topology data from our public Dynatrace API.