cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

ServiceNow integration

rb0c70091
Inactive

In the ServiceNow integration the Problem Notification and CMDB update of changes in Smartscape, happen "in real time". Can this be replicated in the REST interface or are other methodologies (e.g. Webhooks) involved to get the trigger to come from Dynatrace.

1 REPLY 1

wolfgang_beer
Dynatrace Leader
Dynatrace Leader

Problems are sent over to ServiceNow through push of a HTTP POST message. CMDB CI sync is done by a 10min scheduled job that pulls the Smartscape topology data from our public Dynatrace API.