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The CI name is being inserted into company field

henk_stobbe
Mentor

Hello,

When using the ServiceNOW - Dynatrace cmdb sychronisation it looks like the CI name is being inserted into company field.

In the x_dynat_ruxit_ci_mapping.xml
I see that a reference core_company (table) is used.for this field

Is there any way to get the correct value or is this a bug?

KR Henk


1 REPLY 1

We have integrations with servicenow without such problems. Didn't anyone reconfigured ci mappings table inside your servicenow instance?

Sebastian