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This product reached the end of support date on March 31, 2021.

ADS Server replacement questions


I will be replacing my ADS because it is running Windows 2003 and I have a few questions on the best steps to follow.  (Note: The ADS contains a local database.)  

Here is my plan.

1) Turn off data feed to the ADS in the RUM Console and publish the change.

2) Turn off the Compuware services on the existing ADS.

3) Take a full backup of the existing ADS database.

4) Install ADS component on new ADS machine, select new DB during install process (name DB the same as on the old ADS)

Question - Do I need to install any other components like CSS or Common Components.  

Question - I assume I will need a new license file.  Can I get the permanent key prior to installing the ADS software on the new server?  Will I need to apply the new license file to my CAS?

5) Restore backup of DB from old ADS to new ADS.

6) Confirm the Compuware services are running on the new ADS.

7) Add the new ADS in the RUM Console and enable the data feeds.



Dynatrace Pro
Dynatrace Pro


In general your course of actions is OK with e following comments:

  • You can restore (remember to run the "delta script") the backup before ADS installation and point the installer to existing DB.
  • If you have our CSS (it's the same that Common Components) is installed somewhere else then no, ADS installer will take care about the rest but if CSS was installed here then yes, you need it to be re-installed first.
  • Yes, the MAC address of the ADS machine will change so you need to open license support ticket.

The entire process should be described in Migrating CAS to a New Platform (Local Database) chapter of our docs.

Dynatrace Pro
Dynatrace Pro

For the CSS, during the ADS installation process, it will ask you if you have an existing CSS or if you want to create a new CSS.

If you do have an existing ADS, you will need the server name or IP and the port number, which by default is 4182.