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This product reached the end of support date on March 31, 2021.

Alert for occurrence of a URL not working.

bob_zins
Helper

I'm trying to setup an alert to trigger when there is an occurrence of an error page but it is not working for me.

First I set up the URL as a defined URL. ex http://appname.com/time/forms/error.asp..

Then I created a new alert and added a filter dimension for software service and operation. I then added a monitored metric for operation count with a value condition to be > 0.

In the operation dimension I tried http://appname.com/time/forms/error.asp.. and when that did not work I tried *appname.com/time/forms/error*.

Any thoughts, I assumed this would be really simple.

.

9 REPLIES 9

harshal_pujari
Dynatrace Pro
Dynatrace Pro

Hi Bob,

If you create a DMI with the operation and add the metric operations, do you see data?

In other words, I am trying to see if the operation (Error page) is seen by the CAS.

Thanks,

Harshal.

bob_zins
Helper

Yes, see below.

harshal_pujari
Dynatrace Pro
Dynatrace Pro

Hi Bob,

Can you also please post the alert config screenshot from the RUM Console?

Thanks,

bob_zins
Helper

Here you go. In this example I wild carded the front and end. But I also tried the full URL; http://appname.com/time/forms/error.asp

harshal_pujari
Dynatrace Pro
Dynatrace Pro

Hi Bob,

Can you please add the dimension "Software service" and "operation", in the Monitored Dimensions section?

Regards,

Harshal.

bob_zins
Helper

Like this?

harshal_pujari
Dynatrace Pro
Dynatrace Pro

Hi Bob,

Yes exactly like that. Do you see the alerts triggering now?

bob_zins
Helper

After adding monitored dimensions the alert still did not trigger. I think I will try dropping the wild card from the operation filter and put in the complete operation name,.

sangeetha_mitta
Organizer

Can anyone tell us how to get an alert when an application http Url goes down when the customers are accessing.. In APPMON