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This product reached the end of support date on March 31, 2021.

Alerts isn't in AHS view when the AHS is filtered on one application

cedric_gaultie2
Participant

Hi,

I'm on customer site to work on DCRUM (CAS 12.2.1.74) and I have a problem.

I created an alert (% application performance on 1 application) and it's working fine, I can see this alert on my AHS view and my alert detail report.

But when I filter my AHS view on this application, there is nothing on the alerts section.

Do you have an idea to see my alert ?

Thanks

Cedric

5 REPLIES 5

adam_piotrowicz
Dynatrace Pro
Dynatrace Pro

Would you please provide us with some kind of a screenshot so we could find out if it's not the matter of old version?

cedric_gaultie2
Participant

See in attachment my screenshots to illustrate my problem.

grdf-alerts-on-ahs-view.docx

Regards,

Cedric

adam_piotrowicz
Dynatrace Pro
Dynatrace Pro

Cedric,

I can't reproduce it on 12.2.4:

so I guess (as unfortunately I don't have 12.2.1) it was fixed between SP2 and SP4.

Just found 12.2.1 and indeed the problem you described is present.

Please upgrade to 12.2.4

ok thanks.

I will try to install the SP4 this week.

Regards,

Cedric