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Blank RUM Console

luayh
Organizer

Hi,

When I startup and login to RUM Console (Version: 12.2.1.39), it loaded but show a blank page. Unable to click anything I just close it, relogin and its remain the same after waited for 30 minutes or more. 

End up I have to restart the services (Compuware RUM Console) and so, its finally back to normal.

Anyone know why this happened and anyway I can get it back to normal without restarting services.

Thanks & Best Regards,

Yee Heng

 

 

1 REPLY 1

adam_piotrowicz
Dynatrace Pro
Dynatrace Pro

First take a look if you're not affected by this known issue, if that's not the case then we should tae a look at your log files.