I am trying to create a DMI Report that will include all available information on the User's Browser including Browser Type and Browser Version.
I can successfully get the Browser Name, but the Browser Verson field always come back "blank"
Any suggestions ????
Looks a bit odd. I'd recommend opening a ticket.
The information gathered from the network stream is compared against the applications.xml so if it dicoveres the type, it should also discover the version.
The issue was solved by changing browser recognition rules order in DCRUM Console. The rule with the regex should be always above the rule without the regex. After order change manual AMD restart is required (ndstop/ndstart).
We have a same issue with the Chrome and Firefox Browser
Earlier IE was also without the version numbers but after
followed the screenshot sequence provided by you now we have almost all IE
I already had an open ticket SUPDCRUM-11187 with the support but still we are struggling
to get the client versions for the Chrome and Firefox.
Currently we have a following browser
rule sequence, please look into and advise us to resolve this issue.