I couldnt find a quick answer, so let me ask:
When I understood correctly, emails are not sent out when an alert is triggered outside of configured business hours, right? What about scripts I configured as part of that alert, which should be executed. Are scripts also not executed outside of business hours?
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thanks for the quick answer. I must have overseen the option you mentioned. Sorry :S So that means if the option is not ticked, emails are actually sent as well outside of business hours. Nevertheless this setting is affecting everything (email, scripts, snmp etc.) generally.
don't know if it could be helpful to you. But there's a way to filter emails notifications for the alerts. Note that it's not officially supported by Dynatrace (but it works..)
Check it out here:
Hope it helps,