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CAS is taking more time to load.

kavya_srinivasa
Newcomer

From last 2 weeks CAS is taking more time to load.Initially we did not have this problem.But now even login to CAS is taking more than 5mins.

4 REPLIES 4

raffaele_talari
Inactive

Hi @Kavya Srinivasaiah,

could you please add more details? It would be really helpful to better understand.

By the way, there were any changes (i.e. DB, storage, VMs)?

Ciao, Raff

kavya_srinivasa
Newcomer

There were no changes made.Even we are not able to figure it out.We have 2 CAS one is CDC and other is PHX.We have updated CDC to 12.4 but nothing to PHX.

Kavya

Hi Kavya,

thanks for you reply.

Honestly I think it will be hard helping you without any further details. It means we could just guess instead of actually help you isolating the root cause. In this case my suggestion is to open a support ticket providing the necessary information to our labs.

Kind regards, Raff

kavya_srinivasa
Newcomer

Thanks Raff.We will consider your suggestion.

Regards,

Kavya