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CAS launch to RUM Console using IP rather than FQDN is causing issues. Can this be changed?

keith_young1
Newcomer

The 12.4 solution is fully configured to use https (Customer Signed Certs) but when accessing the CAS and navigating to Setting -> Monitoring -> RUM Console; the spawned connection presents as:

https://IP:4182/cablebox

This presents the IE Warning Page which cannot be handled by the Third Party 'EDGE enPortal' implemented in the environment.

3 REPLIES 3

keith_young1
Newcomer

That should have read

https://IP:4183/cablebox/....

Hi Keith

If you navigate to http://cashostname/DiagConsole#/userprops

search for CONSOLE_WEBSTART_HOST and update it to your hostname that should solve your issue.

Regards

Alasdair

Thanks Alasdair

This configuration setting has resolved the issue.