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CAS menu links to RUM Console broken after IP address change / upgrade to 12.4.13

apmlicense
Newcomer

Is there a quick/easy way to fix up the links from CAS to RUM Console? We had to change the CAS IP address, now all the menu links under "Settings | Monitoring" in CAS do not work - they show the correct IP when you hover the mouse over them, but clicking on them opens an incorrect link i.e. http://ip_address/CONSOLE_WEBSTART?path=devices/in... Firstly, that should be http://ip_address/CONSOLE_WEBSTART?path=devices/in... far as I know, secondly the CONSOLE_WEBSTART part doesn't look right to me?

Or is this a bug in 12.4.13, cause I'm seeing this in all DCRUM installations where we've applied 12.4.13 recently.

Regards,

Andre

3 REPLIES 3

alasdair_patton
Dynatrace Pro
Dynatrace Pro

Hi Mediro

I can't say i have seen this behaviour before but one thing you could check is navigate to <CASip>/DiagConsole#/userprops and find the property CONSOLE_WEBSTART_HOST and check it has the correct IP assigned.

Also have you restarted the CAS since the change was made?

Regards

Alasdair

Hi Alasdair,

Thanks, that did the trick - it still had the old IP address in there.

PS: I did restart after the IP change, didn't help. The only way to get it sorted, was to remove the old IP in the CONSOLE_WEBSTART_HOST property.

Thanks!

Andre

Glad it helped

Regards

Alasdair