cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

This product reached the end of support date on March 31, 2021.

CAS stopped working after getting added to RUM Console

syed_uzair_daan
Participant


After adding CAS under RUM Console it turn red and stopped working. Even the services restart/server reboot isn't helping.


Received the following error in logs.


T DB16-06-22 16:27:01.906Server received 10 connections to database. Driver name: Microsoft SQL Server 2012/2014 database driver
T DB16-06-22 16:27:01.922Table DeltaInfo not found.
T ADM16-06-22 16:27:01.922Pool DEFAULT_POOL created with 500 threads
T ADM16-06-22 16:27:01.922Watchdog status is changed from OK to STOP_WRONG_VERSION
at adlex.delta.common.Watchdog.setStatus(Watchdog.java:239)
at adlex.delta.common.DiagnosticObservable.exit(DiagnosticObservable.java:79)
at adlex.delta.server.repository.NDInitProcess.init(NDInitProcess.java:93)
at adlex.delta.server.Admin.startServer(Admin.java:441)
at adlex.delta.server.Admin.main(Admin.java:329)
T FARM16-06-22 16:27:01.922Hazelcast is being terminated.
T FARM16-06-22 16:27:01.922Hazelcast has been terminated.
E ADM16-06-22 16:27:01.922Application exit called. Reason: Server cannot be started. Incorrect database version. Run again with -M option.
T ADM16-06-22 16:27:01.922Pool DMI created with 2,000 threads
T ADM16-06-22 16:27:01.922Stopping server requested by user
T ADM16-06-22 16:27:01.922Attempt to stop Server
T ADM16-06-22 16:27:01.922Last update of watchdog file was 16-06-22 16:27:01.922 i.e. 0 minutes ago
T ADM16-06-22 16:27:01.922Jobs are stopping.
T ADM16-06-22 16:27:01.922All jobs stopped
T DB16-06-22 16:27:01.922Maintenance shutdown
T ADM16-06-22 16:27:01.969Finished shutdown of SchedulerThread
6 REPLIES 6

adam_piotrowicz
Dynatrace Pro
Dynatrace Pro

Stop the CAS service and Watchdog service, open cmd.exe navigate to C:\Program Files\Dynatrace\CAS\server and run the following command:

runServer.bat -M

when done close cmd.exe and start Watchdog and CAs services.

I did the activity but again the same status, the service starts and then stops by itself

What does the server.log say now?

==End of stack trace of all threads (Watchdog status changed to: RESTART_NO_CONNECTION_CSS)==

T ADM 16-06-22 18:43:57.037 Jobs are stopping.
T ADM 16-06-22 18:43:57.037 All jobs stopped
T DB 16-06-22 18:43:57.037 Maintenance shutdown
T ADM 16-06-22 18:43:57.067 Finished shutdown of SchedulerThread
T ADM 16-06-22 18:43:57.067 Start shutdown of thread manager and thread pools
T ADM 16-06-22 18:43:57.067 Shutdown of thread pool "DEFAULT_POOL" has been finished
T ADM 16-06-22 18:43:57.067 Shutdown of thread pool "DMI" has been finished
T ADM 16-06-22 18:43:57.067 Thread manager monitor has finished
T ADM 16-06-22 18:43:57.067 Finished shutdown of thread manager and thread pools
T DB 16-06-22 18:43:57.071 DB driver shutdown
T ADM 16-06-22 18:43:57.071 Server stopped

Issue is resolved now, the DB Schema was corrupted and reinstalling CSS resolved it. Thanks

Rafal_Brzezinsk
Dynatrace Helper
Dynatrace Helper

Fixed by reinstalling CSS and creating new database as DB schema was corrupted during previous installation.