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Can 12.3.5 AMD report to two RUM Console(12.3.5 and 12.4.2) currently?

ymaaa
Organizer

We are planning to upgrade CAS/ADS/RUM Console to 12.4 for new features. But our AMDs have to stay in 12.3 since our organization only approved Redhead 5 for now.

I know traffic quality feature has moved to CAS in 12.4 and 12.4 CAS can't read AMD statistic data from 12.3 AMD.

I have two questions here,

1. Can one AMD (12.3) work with two Console concurrently ?

I tried. Second Console can add device successfully, but can't record traffic on AMD.

2. Can I use 12.4.2 CAS/ADS and 12.3.5 Console/AMD?

Thanks in Advance

YC

5 REPLIES 5

adam_piotrowicz
Dynatrace Pro
Dynatrace Pro

Which new features of 12.4 exactly you want to try?

brett_b2
Inactive

Hey YC,

  1. Yes, you can an AMD up to two RUM Consoles.
  2. Yes, 12.4.2 CAS/ADS/Console/CSS can pull data from a 12.3.5 AMD.

To Adam's point, what new features are you anticipating with 12.4? For example, a 12.3.5 AMD will not give you the VLAN information. Also, with enhanced Citrix functionality, you may not be able to utilize that with the older AMD.

Tomasz_Lisowski
Advisor

You should not use 12.4.2 CAS/ADS with 12.3 Console. Console version should always be equal or higher than CAS/ADS/AMD. Also you should not add one CAS/ADS to more than one console (console sends out some configuration automatically to CAS).

chris_v
Dynatrace Pro
Dynatrace Pro

As covered above, you can have an AMD connected to multiple RUM Consoles.

- However only one of them can use the live traffic feature

- You open yourself up to some weird configuration problems, if two users publish different configs to the same AMD from different consoles.

raffaele_talari
Inactive

An helpful link, to what has been covered here, would be the following:

https://community.dynatrace.com/community/display/...

Ciao, Raff