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Cannot connect AMD from RUM Console

satit_auputtinu
Contributor

Hi all,

Cannot connect to AMD as shown in the screen below. Anyone ever facing this issue?

Regards,

Satit A.

2 REPLIES 2

Radoslaw_Szulgo
Dynatrace Leader
Dynatrace Leader

As you see - the connection status is "green".

What does not work is the read/publish the configuration - reason: "No rtm.config file" at AMD.  

Please check if you have the file /usr/adlex/config/rtm.config 
and if the file has appropriate file privileges  for "compuware" user.

Technical Product Manager,
Dynatrace Managed expert

sandrine-extern
Advisor