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Change encoding of snmp alerts from CAS

sergey_kuzmitsk
Inactive

Hello!

Could you help ? I am want change encoding of snmp alerts from CAS, how to do it if it possible ?

Thanks!

Sergey

4 REPLIES 4

chris_v
Dynatrace Pro
Dynatrace Pro

@Sergey Kuzmitskiy, What do you mean by 'encoding'?

Hello,

I mean, text encoding of snmp traps.

Thanks!

Sergey

HI All, i will add some additional information on that case.

THe customer has set the Sites using Cyrilic. He want to automaticali create incidents and use SNMP for it. But when it try to send SNMP it comes to external system with ?????? on Sites metric. So what encoding does DCRUM use for SNMP and how can we change it?

Thanks

adam_piotrowicz
Dynatrace Pro
Dynatrace Pro

It looks like Trap Receiver is unable to display Cyrilic ...

The SNMPv1 and v2 standards do not support character encoding. We
provide all strings as OCTET STRING byte sequence. Non-Latin characters
are passed as several byte UTF-8 sets.