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This product reached the end of support date on March 31, 2021.

Changing time frame of an email alert report URL


Our users like to see the heat chart for synthetic alerting when an email alert is triggered. We are using the “Add Report URL” to the message template.  “ Synthetic - Application Performance” report and it adds the following URL in the body:


Works great but can we have the report show the last 6 hours instead of the last interval by customizing the url? I assume we would need to chage or add to startTime={sTS}&endTime={eTSzdata}. I understand they could simply change the Time Range after the report comes up but the help desk and business/application owners do not always know that function. Thanks


It was long ago when I tested ways to create URLs in DCRUM, but I believe the parameter ptime_RangeType_ could maybe help. You can include it in an URL e,g. like


Possible values should be 2h, 4h, ..., Today, 1d, ...
("1d" means "yesterday")

I used URLs with this parameter in task definition files and it worked for that requirement. I never triggered email alerts so I don't know if you can edit/manipulate the (automatically ?) added URL in the body to test it.

Dynatrace Pro
Dynatrace Pro


I think a simpler solution would be change the default time range of the report to last 6 hours. This way you would not need to mess with the URL.


Is there a place that documents the URL parameters?

Dynatrace Guide
Dynatrace Guide

Hi Matthew,

It may be considerably easier as Cosmin has suggested to simply duplicate the report with a different time frame, and then utilize the generated URL.

Additionally, you could create some user groups to control the time frames which different teams are concerned with. I have seen this help for different levels of analysis/troubleshooting. Therefore you can limit the users to the time-frame of the reports they need most.

Hope you find your solution soon!