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Citrix Channel has 0 Bytes

kyle_kowalski
Dynatrace Pro
Dynatrace Pro

Hi All,

Can somebody help me explain what I am seeing here. Upon inspecting some of my Citrix Channels 2 of them seem to be taking a longer amount of time, however looking closely these have 0 Bytes being shown for these requests. Under what situations would I see information like this in DCRUM?

Best,

Kyle

2 REPLIES 2

wojciech_kurek
Inactive

Kyle,

"Application Launch" is a pseudo-operation reporting the fact of a published application being started. The operation's time is taken from data provided in the CTXEUEM channel, and represents the application start time as reported by the Citrix client. It's not a network measurement, therefore it does not contain any network metrics (like operation size or volume).

Wojtek.

wojciech_kurek
Inactive

As for the "Unknown" channels you are also seeing - If you'd like to determine why such channels are reported then please open a support ticket, as it will require additional investigation.