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Client Site dimension unavailable for time range superior at 1 month (UEM)

alexandre_sueur
Participant

I need client site data for 1/3/12 months DMI reports in DCRUM.

Data are from UEM (dataview RUM Browser data). For the timerange "Last 30 days" I have client site data but not for 3 months and 12 months. In the DMI definition in the CAS, when time range is superior to 30 days, all the dimensions (client site, client area, client city...) disappear and for all resolution the issue is the same.

Is the problem the storage period ? Something else ?

Thank you for your help !

Alexandre Sueur

3 REPLIES 3

raffaele_talari
Inactive

Hi @Alexandre Sueur,

I believe this is one of the cases to which the following statement applies:

"Some dimensions and metrics will disappear if you pick them in the context of particular time range and resolution. Just set the time range and resolution of the report and inspect available set of dimensions and metrics - server will hide these unavailable in this very time configuration."

Just my two cents, @Adam Piotrowicz might add further details.

Hope this helps,

Raff

david_alonso
Dynatrace Pro
Dynatrace Pro

Alex you can increase the Storage period and You can try to create a custom metric based on this one (pick the id) and create a custom metric, that will report on this periods. For doing it create a file called

dmi_dataview-XXXXX.properties (where XXXXX will be a description), and create a the metric, for example:

CVENT.ClientView.calculatedColumn.0.id=CUST00
CVENT.ClientView.calculatedColumn.0.name=My metric
CVENT.ClientView.calculatedColumn.0.description=Percentage of incomplete response : Incomplete Response div Operations
CVENT.ClientView.calculatedColumn.0.resultType=float
CVENT.ClientView.calculatedColumn.0.expression=trans
CVENT.ClientView.calculatedColumn.0.renderer=DOUBLE
CVENT.ClientView.calculatedColumn.0.resolutions=r,1,6,d,w,m
CVENT.ClientView.calculatedColumn.0.group=CUSTOM

or other one from our acceptan testing:

CVENT.ClientView.calculatedColumn.0.id=CUST00
CVENT.ClientView.calculatedColumn.0.name=Incomplete Responses Perc
CVENT.ClientView.calculatedColumn.0.description=Percentage of incomplete response : Incomplete Response div Operations
CVENT.ClientView.calculatedColumn.0.resultType=float
CVENT.ClientView.calculatedColumn.0.expression=case when [trans] = 0 then null else 100.0*[RejTrans]/[trans] end
CVENT.ClientView.calculatedColumn.0.renderer=PERC
CVENT.ClientView.calculatedColumn.0.resolutions=r,1,6,d,w,m
CVENT.ClientView.calculatedColumn.0.group=CUSTOM

I hope it helps

@Alexandre Sueur, if you need a guide on how to create custom metrics check out the following link:

https://answers.dynatrace.com/articles/139030/crea...

Hope this helps.

Ciao, Raff