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Concern on DCRUM Business Hours option

sravan_chandupa
Inactive

Hi Team,

We have instrumented around 50+ applications in DCRUM and as part of that we have scheduled to generate DCRUM alerts only in Business hours that is from 07:00 AM EST to 12:00 AM EST on every day for all the applications and we have scheduled this option under each CAS->settings-->Business hours.So some of the application teams want alerts for 24/7. So my concern here is if we modify the setting to trigger alerts 24/7 at Business hours tab it would impact to all the applications which are instrumented. So do we have an option to trigger alerts 24/7 for some specific apps from DCRUM.

Note : I dont want to touch the standard configuration which we done under Cbusiness-hours.jpgAS--Settings--Business hours..PFA configuration which we have done from our end.

2 REPLIES 2

Babar_Qayyum
Leader

Hello Sravankumar,

Just for your information to keep in mind about the purpose of business hours, even if there is way to trigger the alerts:

  • Baselines only use business hours for their calculation.
  • Business hours can be used as blackouts for alert notifications.
  • Some performance metrics are not calculated during non-business hours.

Regards,

Babar

shivashish_pati
Dynatrace Guide
Dynatrace Guide

This might be helpful. On individual reports, you can choose the option of selecting business hours or not.