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This product reached the end of support date on March 31, 2021.

Configure accurate username detection rule in DCRUM.

akshay_shinde2
Inactive

Hello,

Can anybody guide me to configure accurate username detection rule in DCRUM.

We have several application with SSO authentication. SSO application is not configured in DCRUM hence we have search user name in actual application post/get requests & by doing so only few usernames are getting listed. Rest of the rows having IP(Hostname) only.

BR,

AK

9 REPLIES 9

Babar_Qayyum
DynaMight Leader
DynaMight Leader

Hello Akshay,

Check the following documentation link to configuring user name recognition for HTTP in HTTP Mode:

https://community.dynatrace.com/community/display/...

You will have to create the software services before applying the above rules.

Regards,

Babar

Hi Babar,

SS is already configured along with user name detection rule. You can see in screenshot.

In All users report you can seed that, very less number of username are getting detected. There are 473 rows in all user report out of which only 3 pages have username listed.

2017-02-17-131427.png

BR,

AK

Hello Akshay,

What is your user aggregation options?

https://community.dynatrace.com/community/display/DCRUM124/User+aggregation+options

FE mode records each client IP address separately (it ignores recognized user names and reports users with IP-address resolution).

Regards,

Babar

Hi Babar,

Adding screenshot of current setting on CAS.

BR,

AK

Hello Akshay,

Is User name recognition from HTTP logins enabled on the AMD?

Regards,

Babar

Hi Babar,

There is nothing defined under AMD HTTP setting. Adding screenshot.

BR,

AK

Hello Akshay,

Follow the instructions from the below link:

https://community.dynatrace.com/community/display/DCRUM124/HTTP+-+User+Identification

Regards,

Babar

Hi Babar,

If you are saying to add User Name Recognition rule for software service that is question then it is already configured. You can check my 1st comments.

BR,

AK

Hello Akshay,

Please make sure the following requirement and also read the complete documentation link for better understanding:

  • Ensure HTTP analyzer is set to HTTP mode.

https://community.dynatrace.com/community/pages/viewpage.action?spaceKey=DCRUM124&title=HTTP+-+User+Identification&_ga=1.63687663.1705269909.1480600367

Detecting Single Sign On (SSO) users

If you have a SSO user across various Software Services, you can still report him or her as the same user as long as you make sure to apply the following configuration to detect them.

Configure the first Software Service to detect a user associating him or her with particular cookie value. You need to define a search pattern matching a particular cookie value. When defining other software services, make sure the following conditions are met.


  1. You keep the same name of the policy.
  2. The cookie name may vary among Software Services.
  3. The cookie value you search for must be the same as in the original Software Service.

Regards,

Babar