We are running DC RUM 12.2 at one of our clients.
I have defined a number of pre defined, and user defined alerts that are being sent to one of them. I wan't to replicate so that the same alerts gets sent to the other guys in their IT department. Is there a way of doing this automatically?
The only solution i can gather is to enable one, and one of the alerts for each user. This is time consuming.
I'm not sure if I get your question ... You want to be able to set the alert to be sent to more than 1 recipient? Or you want to add particular user as a recipient "in bulk" to given set of alerts?
Sorry if I was unclear, let me try to explain better:
So, I have just created som alerts, and modified some of the other pre-defined.
These alerts I have added to person X at customer Z. Now that person X is happy with the alerts, and agrees that they are at a correct level, I want to add the same alerts to person Y and the other people at customer Z. But the way I have to do this, is that I have to see which alerts person X is subscribed to, and the correlate this into person Y. If I instead could do: "copy alert subscriptions from person X to person Y" that would be much quicker, especially, when this is a process that I will have to to 5-15 times.
Hope this made my needs clearer, and that there also is a possibility of doing this.
I am even open to editing XML files if that is the best solution.