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Custom Report - Dimensions - Client identity (Details Needed)

luayh
Organizer

Hi,

As stated in title, I require some information about the dimensions under "Client identity".

There one dimension "Client OS (id: browsOS)", we used this for one of our custom report. From the data we have and generated over 10 days, we can see data like (Windows NT, Windows XP, Windows 7, Android, Mac OS,Linux x86 and etc).

But we cannot find Operating System like Windows 10 or iOS. Is there some limitation for the detectable OS?

Best wishes, Lua Yee Heng

6 REPLIES 6

BabarQayyum
Leader

Dear Yee,

Yes by default the solution report client OS, client type when we see that information in the traffic.

Open your AMD configuration and drill down e.g. the below screenshot as an example to check that all the Browser, OS and HW recognition.

Regards,

Babar

Hi Babar,

Thanks for answering, I checked my configuration. I did not see windows 10, so anyway to get more updated OS Recognition?

1.png 2.png 3.png

Hell Yee,

You can add by yourself. Just follow the sample pattern and the OS Rule which is set for other OS.

AMD will need to be restarted.

Regards,

Babar


Hi Babar,


Thanks for explaining, I also found document briefly mentioned "... HTTPOperating System Recognition to manage the list of operating systems." but didn't show how and where to find info to add in the additional OS that user can add in.


Any where I can find the correct pattern so I can add in correctly?


Or I just now to add something like these below:





















Name

Pattern

Pattern Type

Windows 10

Windows 10

Simple Pattern

iOS

iOS 10.2

Simple Pattern


Refer link in Document: https://community.dynatrace.com/community/display/...

Thanks & Best wishes,

Yee Heng

BabarQayyum
Leader

Hello Yee,

On the same operating system rules area on the right side click and create the new rules as per your desired. I also took a screenshot of the existing rule so you can follow the same footsteps to create new one.

Just keep in mind to restart the AMD to take the effect.

Regards,

Babar

chris_v
Dynatrace Pro
Dynatrace Pro

Yee,

The AMD uses the User Agent string sent by browsers to extract, browser name/version and OS name/version information.

https://en.wikipedia.org/wiki/User_agent

There's some lists online of common user agents you could use as templates.

e.g.

this site will tell you what user agent your browser is sending.

http://www.whoishostingthis.com/tools/user-agent/

mine comes back as.

Mozilla/5.0 (Windows NT 10.0; WOW64; rv:45.0) Gecko/20100101 Firefox/45.0

From that, you can see I'm using Firefox version 45, and Windows 10.

You'd need to tell the AMD to extract 'Windows NT 10.0' for your Windows 10 rule.