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Custom synthetic user agent name not mapped in application/transaction

p_esposito
Guide

Hi experts,

I need support on a configuration I done on DCRUM 12.4.5.

I added a new User Agent name into Protocols/user agents:

  • ID = -59
  • User Agent Name = ITCAM
  • Protocol Name = TCP
  • Real/Synthetic = Synthetic

Then, I added the following PROTOCOL_MAPPING entry:

  • ip:10.10.10.1=-59

Now, creating a custom DMI to show:

  • Time
  • operation
  • traffic type

I correctly see the traffic from client IP 10.10.10.1 as "Synthetic", as expected.

But, if I add the dimension Application, I can see only the traffic type "Real".

How can I map the synthetic traffic by ITCAM user agent to an application?

Thanks in advance

Pasquale

2 REPLIES 2

p_esposito
Guide

any suggestions?

cpm_mm_expuser
Newcomer
Good Pasquale,

The same thing happens to me as you. Does anyone know how to fix it? Should we add this association in Business Units so that it associates synthetic traffic with a specific APP / TRX? Thank you