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DCRUM 12.3.5 Scheduled report in a LB cluster platform

Dynatrace Helper
Dynatrace Helper


I have created a DMI report in a DCRUM platform consiting of 3 CAS Servers configured in a Load balancing cluster. The DMI report is configured in the Primary CAS to be sent every night to my email adress. But every night I receive 3 mails with the DMI report but with 3each time different values. It seems that the 3 CAS reports sent me their own values.

Is this behaviour is correct? If yes, is it possible to configure the DCRUM platform to send only 1 report with the complete data of the 3 CAS servers?

Thank you for your reply.

Regards, Antoine


Dynatrace Pro
Dynatrace Pro


Check this known issue.

Hi Adam,

One of the patches should resolve my issue. DO I have to apply this to the 3 servers part of the LB cluster or only to the primary one?

Regards, Antoine

This patch should be applied on all secondary servers, however recommended way of fixing this is to apply latest Service Pack.

I have applied the patch on the 3 CAS servers part of the Load balancing cluster, but I still received 3 reports with different values.