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This product reached the end of support date on March 31, 2021.

DCRUM 12.4.1 and IE11 bad combination

henk_stobbe
DynaMight Pro
DynaMight Pro

Hi,

Below CAS screen, ADD button does not work etc

Anybody seen this before?

10 REPLIES 10

john_leight
Dynatrace Pro
Dynatrace Pro

I've seen this happen on and off. Either reloading the page from the menu or hitting ctrl-f5 - will fix it... sometimes.

henk_stobbe
DynaMight Pro
DynaMight Pro

Sorry John, that did not work for me. Looks like a css layering problem. All other browsers work fine.

I hope IE11 is supported (-;

KR Henk

henk_stobbe
DynaMight Pro
DynaMight Pro

Also checked below:

Important:

IconWhen using Internet Explorer, do not use Compatibility View (MSIE 10 and older) or Document Mode emulating previous releases (MSIE 11). To see if the browser is set to Compatibility View or set to Document Mode other than default, press F12 to access MSIE Developer Tools.

Did not work...

henk_stobbe
DynaMight Pro
DynaMight Pro
  • Getting closer,

henk_stobbe
DynaMight Pro
DynaMight Pro

Looks like this is caused with Browser agent string, any IE string fails, other browser stings succeed, who can comment?

KR Henk

ulf_thornander3
Inactive

I Think it looks like ticket time.

patch available!

adam_piotrowicz
Dynatrace Pro
Dynatrace Pro


12.4.2 will be fixing this problem. Until then please apply the patch:


https://community.dynatrace.com/community/display/PUBDCRUM/DC+RUM+12.4+Known+issues#DCRUM12.4Knownis...

henk_stobbe
DynaMight Pro
DynaMight Pro

Adam,

You are as fase as support (-;

KR Henk