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DCRUM integration with Dynatrace Managed

hmor3
Inactive

tenant-error.png

Hi ,

While integrating DCRUM with the managed Tenants , i am able to add one tenant as a device in RUM console but getting an error while adding more than one tenant.

Is it not possible to add more than one tenant to RUM Console ?

Nothing like this has been mentioned in below link

https://www.dynatrace.com/support/help/integration...

Thanks

Himanshu Mor

3 REPLIES 3

adam_piotrowicz
Dynatrace Pro
Dynatrace Pro

Could you please take a look what is going on in C:\Program Files\Dynatrace\RUM Console\workspace\logs\server.log when this error appears in the GUI?

Hi Adam,

There are continuous connection refused errors to AMD in the log file

2018-06-12 11:13:58,968 +0100 ERROR [CableboxHttpClientImpl] Max number of http retries reached for GET /DiagServlet?cmd=get_status HTTP/1.1
2018-06-12 11:13:58,969 +0100 ERROR [HttpMethodExecutor] Connect to X.X.X.X:443 [/X.X.X.X] failed: Connection refused: connect
2018-06-12 11:13:58,969 +0100 ERROR [HealthProvider] Error when getHealth for AMD: X.X.X.X:443 from CAS X.X.X.X:443: HTTP error occured: Connect to X.X.X.X:443 [/X.X.X.X] failed: Connection refused: connect

I have also raised a support case for the same SUPDCRUM-23958

Thanks

Himanshu Mor

These are not related to Dynatrace Managed integration - let's contineu in support ticket and we will come up in here with resolution for others ...