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This product reached the end of support date on March 31, 2021.

Description of DNS Errors in DC RUM - Is it same as DNS Errors in DNA (Network Analyzer)?

Dynatrace Organizer
Dynatrace Organizer


I am looking for a detailed explanation of types of errors reported by DC RUM for DNS software service and found two relevant links.

1. In DC RUM Docs -

The descriptions here are not detailed.


DNS errors

The number of DNS errors.

DNS format errors

The number of DNS format errors (DNS error code 1).

DNS name errors

The number of DNS name errors (DNS error code 3).

DNS not implemented errors

The number of DNS not-implemented errors (DNS error code 4).

DNS other errors

The number of DNS errors with error codes from 6 to 15, that is errors that do not fall into any of the following categories: DNS format errors (error code 1), DNS server failure errors (error code 2), DNS name errors (error code 3), DNS not implemented errors (error code 4), DNS refused errors (error code 5), DNS timeouts.

DNS refused errors

The number of DNS refused errors (DNS error code 5).

DNS server failure errors

The number of DNS server failure errors (DNS error code 2).

DNS timeouts

The number of DNS timeout errors.


2. In docs of DNA (TTA): The descriptions of the errors are more detailed.

See attached pdf extract from DNS Docs page.

My question is: Is the definition of DNS Errors in DNA docs applicable to DNS Errors reported by DC RUM as well?



Dynatrace Pro
Dynatrace Pro

Hi! The entitites these metrics refer to are not DC RUM component specific. These are RFE specified error codes. See DNS RCodes.