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EP date format

sid_govindu
Dynatrace Organizer
Dynatrace Organizer

Hi All,

 

For one of our clients, EP has recently switched from dd/mm/yyyy format to mm/dd/yyyy.

The browser language settings are English (AU). 

We checked the Internationalisation settings under User Settings, it is set to English (AU) and the date format is fine there.

We checked the language settings on EP server, English (AU).

 

Any ideas on what may have caused this change and how to fix it??

 

Thanks,

Sid

7 REPLIES 7

adam_piotrowicz
Dynatrace Pro
Dynatrace Pro

Sid,

What browser do you use?

sid_govindu
Dynatrace Organizer
Dynatrace Organizer

Adam,

We've tried this in IE10,11 and chrome. 

I can see that the languageId is set to en_US. I think this is causing the issue, how do I change it to en_AU?

Btw, the browser language is set to English (AU)

sid_govindu
Dynatrace Organizer
Dynatrace Organizer

languageId is found in the html header

adam_piotrowicz
Dynatrace Pro
Dynatrace Pro

Please check if in your browsers en_AU is not only set but also placed on first position on language list:

sid_govindu
Dynatrace Organizer
Dynatrace Organizer

We've got English (Australia) as the only language in our browsers. Opened a new case for this SUPDCRUM-1752

Yeap, that would be the next step.

janet_zheng
Inactive

Following procedure is work as expected:

1. Add the preferred language to IE Option->Language Reference as top one
2. logon to EP machine, and set the preferred language in "Format", "Location" and Language for non-unicode programs.
3. Add "dojo.require("dijit.form.DateTextBox");" to C:\Program Files\Compuware\Enterprise Portal\tomcat\webapps\ROOT\html\js\dojo\release\centauri\layer-base.js.
4. Reboot the EP machine.
5. Close IE , reopen it, accessing EP and CAS then I got consistent Date format.