cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Enterprise Synthetic Agent Manager - Installation Issue

wongcs
Inactive

Hi There,

Did anyone face a issue of installin
Enterprise Synthetic 12.3 SP3 Agent Manager not able to connect to the
DB during the installation process ?

I was able to
connect to the MS SQL 2012 instance using SQL management studio and I
was able to get CSS install and connected to this DB.

3 REPLIES 3

carol_ott
Inactive

Hi. Are you applying Service Pack 3 to 12.3.0? I do not think we have had any issues with this.

You need to be at 12.3.0 before applying the service pack. If that requires an upgrade to 12.3.0,

please refer to the instructions Release
12.3 Upgrade Checklist
and its sub-links in the Community.

Thanks!

Running into this issue, trying to apply 12.3.6 on 12.3.3.

duane_francis
Newcomer

Please open a support ticket to address your installation issues.

Thank you.