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This product reached the end of support date on March 31, 2021.

Enterprise Synthetic Manager installation throws DB Error

syed_uzair_daan
Participant

Friends,

Do we know why am I getting DB error when trying to install Enterprise Synthetic Manager 12.04.5. It says Password incorrect even though it's working fine while accessing other Dynatrace components.

Thanks & Regards,

Uzair

2 REPLIES 2

benjamin_wright
Dynatrace Pro
Dynatrace Pro

Is the error message "Failed to Connect to <Your DB Server>. Please check your password and try again."?

If so, could you give the database user you're using the “db_datareader” role for the “master” database in SQL Server and try again?

fstekelenburg
DynaMight Pro
DynaMight Pro

Tagging this question, because ran into this trying to apply Agent Manager 12.3.6 on 12.3.3.
Could not continue.