My client is asking me when Launch_To_Close starts and ends specifically. I could not find it in the Help or documentation. They are concerned that some of the closing features are being included in this time.
Yes, you are correct that some of the opening and closing features are being included in the transaction time for Launch_To_Close. Launch_To_Close should only be used for availability and overall timing. It is especially useful for notification of errors between internal transactions. Is this helpful?