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How do we unlock an application "locked" under Business Unit applications?

matthew_k
Contributor

... and how what scenario does an application get locked in the first place?


2 REPLIES 2

tomasz_nowakows
Dynatrace Contributor
Dynatrace Contributor

Hi,

we haven't seen such issue for quite some time now. There were some instances when it happened with imported BUs. In previous DC RUM versions it was possible to unlock padlock in the GUI with Groovy script, but it was always used after investigating the logs.

What version of NAM/DC RUM are you using?

Best Regards,

Tomasz


matthew_k
Contributor

Thanks for the reply Tomasz. We have a ticket open for the issue. They believe it became locked through upgrading through the years. We are on RUM 17 SP4