I don't see any options to add an individual email id or a distribution list as a recipient, so that I can configure alert notifications for them.
(Version - DCRUM 12.3.6)
Is this possible? If yes, can anyone help me to achieve this
Thanks for your inputs.
Though, if I just want to send alert notifications to an individual or distribution list but don't want to add them as user. Can this be done?
I already have a DL added as user group, but in recipient I see individual user's email id from that DL instead of the DL itself. This is one challenge.
Another challenge is, I have added one of the common mailbox's email id as a user which is listed in recipient section & then enabled alert notifications. But target mailbox is not receiving any notifications. Not sure why.
This is currently raised as an RFE here, @Andrzej L. posted a work around by defining a user with multiple email addreses separated by a comma
Can you see the common mailbox enabled alert in the CAS Alert Log?