Follow the step-by-step procedure to activate the license.Online license management
Issue is, My AMD is not listed at Rum Console License manage page, It is only showing CAS and no any AMD. Due to which I am not able to follow these suggested steps. I could see AMD added as device on Rum Console under mange device. However it is not pop-up at license manage page
The AMD not visible in the RUM Console's licensing page normally means the AMD is in DLM licening mode, and is expecting the CAS to pick up a license from DLM and push it to the AMD. Is your AMD an active data feeder to the CAS?
Yes AMD is active data source. I need to check if AMD is installed with DLM licensing mode or eservices mode. We have used the license which was inbuilt in trial version of DCRUM 17 one month ago. For CAS it is showing DLM license with expiry date 2 Jan 1970. The old days. Not sure what does it mean by showing 40 years old expiry date.
I also want to add one more thing that if you have a component based licensing then the DLM utility will be used to manage it because only the capacity base licenses will
appear in eservices for DCRUM.
How you resolved this issue ? have you changed the rtm.config file from 1 to 2 or converted the license file from .lic to .xml. How you resolved this ? I also have the same issue now to change the license from component to capacity