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How to monitor an operation which doesn't have any content type?

jean_louis_lorm
Dynatrace Pro
Dynatrace Pro

Hello,

I need to monitor an operation which has no content type

This web service operation is seen as a component in page element dataview. But as this hit doesn't have any content type, DCRUM can't see it as an operation

How can we force this hit to be seen by the AMD as an operation?

Regards,

JLL

14 REPLIES 14

adam_piotrowicz
Dynatrace Pro
Dynatrace Pro

In the configuration of content type monitoring (global, per SS or per URL) set the value to "undefined".

 

ulf_thorn222
Inactive

 

What does TTA/Wireshark say?

jean_louis_lorm
Dynatrace Pro
Dynatrace Pro

Hello Ulf,

It's a web service over HTTPS, and we don't have the ssl key for TTA or wireshark..

We have only the http header on the  ADS - In the page element dataview we can see that the content type is empty

Regards,

jean_louis_lorm
Dynatrace Pro
Dynatrace Pro

Hi Adam,

 

is it the rigth configuration to apply in  the URL Monitoring ?

 

That's right if this URL always has no content type.

ulf_thorn222
Inactive

 

So then you "just" sell them the SSL decode (smile).
Post here how it goes with "undefined"

TC

/Ulf

jean_louis_lorm
Dynatrace Pro
Dynatrace Pro

We will test this configuration next Thuersday on the customer. I will give you a feed back on the forum.

Thank you for your help

 

jean_louis_lorm
Dynatrace Pro
Dynatrace Pro

Hello,

We have applied this configuration but unfortunately, it doesn't work

DCRUM environment : 121 SP2

Regards,

JLL

JLL,

Maybe I misunderstood you: there is HTTP field called "Content Type" and it's empty, or there no "Content Type" field at all?

jean_louis_lorm
Dynatrace Pro
Dynatrace Pro

Hello,

How can I test that ?

As the content-type is "-" , I think there is no  "Content Type" field at all.

I meant rather what is in the traffic ...

Anyway I just confirmed that 12.1.2 code should support both situations so I would ask you to open a support ticket with applications.xml that contains the suggested change and an example hpdata, vdata and headerdata samples with the same timestamp where desired URL is present either in vdata or hpdata.

jean_louis_lorm
Dynatrace Pro
Dynatrace Pro

the call is already open : 00875327

As I am not currently at this Customer, could you ask directely to this Customer to send you all the logs you need?

Sure - we will take care of the rest from this point and post outcome here.

Regards.

yuri_voloschenk
Newcomer

Hi Adam,

do we have resolution for the issue?

we have a situation when request content type is 'application/json' while response content type is '

text/plain' so the resulting type still is '-'.

I also did not locate the 'undefined' type box in the Content type tab in the Configure URL interface.

Regards,