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This product reached the end of support date on March 31, 2021.

Install Watchdog Service on custom drive



has anyone ever tried to run the Watchdog service on another drive but C: and can share their experience?

Our customer has installed NAM on 😧 drive and would like to run the watchdog on 😧 as well. The reason behind this is to avoid additional fees for using C: drive, as their server is hosted by an external provider.




Dynatrace Pro
Dynatrace Pro

I have seen a couple customers do this before successfully. My understanding from them was ultimately it was not worth the effort as it was explicitly unsupported, and every upgrade broke it.

I do not have any details on _how_ they accomplished it.

-- Erik

Thank you Erik for this insights. It is good to know that is possible, even though every upgrade breaks it.

Not much to add to Erik's answer.

In theory I can imagine that you may unregister Windows service. move necessary files to new disk/new directory and register it again manually.

However, apart from the fact that every upgrade will break it, I just want to state clearly that we do neither support nor recommend such action.

Best Regards,


Yes, I understand that this is an unsupported case. I have already got this statement from the support.

However I was interested in finding out whether this can be done successfully in general.

Something else to consider: will the cost of the man-hours to implement this on your own every time you upgrade actually be less than the cost of having it on your C: drive?

-- Erik

Yes, indeed.

Anyhow, the customer has discussed this internally and they decided to leave the Watchdog on C: drive.