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Is there a way to clear the cache for user name.

bob_zins
Helper

I'm having some issues where an old user ID is still being assigned to an IP address, so I would like to begin by flushing the cache for user name, is this possible and how would I do it? If I have to clear the cache on other items to clear user name, I'm willing to do that. Related to this, how long is user name cached?

2 REPLIES 2

dariusz_kalita
Dynatrace Helper
Dynatrace Helper

Hello Bob,

To be sure to properly answer your question - can you please check if your CAS configured this way:

https://www.dynatrace.com/support/doc/dcrum/reference/cas-reference-topics/advanced-cas-configuration/overriding-user-name-mappings-for-the-same-client-ip/

?

Regards,

Darek

bob_zins
Helper

Darek,

MAP_CLASS_IPUserForce-map is set to adlex.rtm.repository.ClientIPclientIPserverMap
MAP_IPUserForce-overwriteUserNames is set to OFF