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Issue getting true client IP from Incapsula

bob_zins
Helper

We are using Incapsula for several of our external facing applications. I would like to see the true client IP address and not that of the Incapsula server. I added a Header tag in the Client IP address field in the HTTP/General global config setting for my AMD as follows: %0d%0aIncap-Client-IP:%20\([^%0d%0a]*\)%0d%0a


This format is not working. What should the format be? BTW I'm on v19


2 REPLIES 2

Erik_Soderquist
Dynatrace Pro
Dynatrace Pro

Can you provide a sample of the header tag you are trying to capture?


-- Erik


ChadTurner
Guru

I would recommend reaching out to Chat support on this


-Chad