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Last working days | Working hours

BabarQayyum
Leader

Dear All,

A bit confusion in the below statements about time ranges and our current Business Hours.

  • Last working days - Maximum five working days, rounded to one week. For example, if today is Tuesday, this report shows data from only two days: Monday and Tuesday. Resolution: the same as the main report resolution.
  • Working hours - Maximum nine working hours, rounded to one day, which begins at 8:00 a.m. and ends at 5 p.m. The date is taken from the main report time range.

We have a below configuration due to a financial institute which is totally contradicting with the limitations of time ranges for the last working days and working hours.

Regards,

Babar

2 REPLIES 2

harshal_pujari
Dynatrace Pro
Dynatrace Pro

Hi Babar,

Can you please clarify on what you are trying to achieve?

Regards,

Harshal.

Hello @Harshal P., @Christopher C., @Adam P., @Sebastian K.

Basically confusion is about our current selection for the business days / business hours and the statements about the Last working days and Working hours.

e.g. we configured the business days from Sunday to Saturday which means 7 days and the business hours from 00:00 to 24:00 which means 24 hours.

As per the the statements Maximum five working days, rounded to one week and Maximum nine working hours, rounded to one day, it means the 'Business Hours Configuration' will be override due to the default behaviour of Last working days and Working hours.

Need your assistance for better understanding the concept.

Regards,

Babar