Showing results for 
Show  only  | Search instead for 
Did you mean: 

This product reached the end of support date on March 31, 2021.

License question

Hello guys,

first of all I'm new on DC RUM so please apologize me for the dumb question.

I have gotten a partner license valid six months, I suspect that is possible to add only one AMD to the environment. Is it possible add a different AMD (disconnecting the old one) ?

In positive case I have just to remove the old AMD and add the new one or there is a specific procedure to follow about the license validity?

thank is advanced.


Dynatrace Helper
Dynatrace Helper


What version of the DCRUM you are running?

Hello Lukasz,

I'm using 12.4.5 - 431 version.



Hello Giuseppe,

there can only be a defined number of AMDs active (used as data source) at a time. This number is mentioned in the license file or you can look in the rum console at the CAS configuration. In the Data Sources Menu it should be mentioned how many AMD licenses you have in your license.

This number of AMD can be (theoretically) used in parallel.

Hello Friederike,

you have saved my mental health. I had completely forgot to add the new probe with the Data Source on the CAS configuration.
Before your suggestion I hadn't AMDs configured because I removed the old one also.

Many thanks