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This product reached the end of support date on March 31, 2021.

Meet the Enterprise Synthetic Monitoring team!

Karolina_Linda
Community Team
Community Team

From left to right: Ernie, Medgar, Chaz, Joanne, Yuriy, Marty, Carol, Steve, Rich, Bill, Mani, Duane, Neal

Enterprise synthetic monitoring is their bread and butter. If you have ever used ClientVantage Active, or Private Enterprise, or Enterprise Synthetic Monitoring - here are the heroes that develop and maintain the ESM solution.

Hello team! How long have you been at Dynatrace?

Our average is
22 years; the longest is 33 years; the shortest is 14 years.

What products or components do you develop and
support?

We develop, maintain, support, and test DC RUM’s Enterprise
Synthetic Monitoring (ESM), including the Recorder. We have also had
responsibility with some of our legacy products that are no longer
supported. On rare occasion, we may still get involved on some of these
including Server Monitoring and VantageView, especially in the Forum and while
dealing with ESM customers.

Is
your work only about product development?

No. We’re involved in all aspects of ESM,
including development, maintenance, QA, automation, release engineering, and
support along with some documentation.

How
has the ESM evolved over recent years?

ESM
has moved from using VantageView and the CAS to only using the CAS for alerting
and reporting. ESM health alerts are still available, but the integration
with the CAS continues to improve, including ESM health. ESM now uses the
security in the DC RUM Console instead of CSS. In release 12.5,
the Recorder’s OCR text capture and IR (image recognition) are significantly
improved. Additionally, ESM provides for executing multiple non-GUI
PowerShell scripts simultaneously; GUI PowerShell scripts can be executed as 3rd
party scripts. QALoad and QALoad scripts are no longer supported.
Additional exciting changes are underway for the future releases.

What
keeps you at Dynatrace?

We have much loyalty to the company and to our
product. This is a great group of people; we are like family and really
enjoy our work and time together.

What
is your passion outside of work? What do you like to do?

As a team, we tend to be Type-A’s who are very
passionate about computers and our work with performance monitoring. And
we love to have fun; parties are always a good thing!

Bill:
Passions include software development, stock market, home improvement projects
around the house and cottage.

Carol:
I love spending time with family and friends, dancing and
being in the outdoors - especially in nature, hiking, boating, and travelling.

Chaz:
Passions include dancing, biking, and electronics.

Duane: Passions include basketball, travelling, and photography.

Ernie: I enjoy history, walking, and traveling

Joanne: I love spending time with family and friends, reading, playing
cards, hiking, and travelling.

Mani: I love to listen to the audio edition of the Economist magazine,
actively mentor my kids for their Science Fair projects, and love to read the
Science and Nature magazines.

Marty:
Passions are my family, golf, camping, computers, fishing.

Medgar:
Passions include family with 4 active children as well as baseball and
football. Go Lions!

Neal:
Passions include Boy Scouts and camping.

Rich:
I love the outdoors, especially hiking, golfing, and travelling.

Steve:
Passions include playing basketball, golfing and being outdoors in the summer

Yuriy:
I love travelling, classical music and movies, learning history in a wide
sense, not only political history.

Does
the Community help you in your daily work?

The Community is a good reference to assist in support
and development.

Why
should people participate in the Dynatrace Community?

The Community does provide just that – a sense of Community. It is
good to relate to others as to how the products work and to expertise in using
the products.

Thank you!

Keep calm and build Community!
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