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Modify Software Services Failed

hegz
Contributor

Hi all:

Our AMD&CAS hardware has been upgraded.I move the original configuration to new CAS server.When i try to configure Software Services it `s display "No connection to RUM console (http://xxxx4183):connection time out:connect". I can sure of that the ip address was the original RUM console address.So which configuration can i change this parameter to new RUM console address? Thanks in advance!

BR

Guangzhi He

3 REPLIES 3

avner_san2
Inactive

Hi Guangzhi,

I think it is safe you go through Control Panel / Program and features and use the option "Uninstall/Change" (by right clicking over the CAS installation). Then chose the option Change RUM Console options.

By doing this, the CAS installation will change this configuration for you. I believe this configuration is stored not only in config files, but also in the database, so if you try to change it manually in config files, you might still continue with the problem.

Regards,

Avner

hegz
Contributor

Hi Avner

Thanks for your suggestion,I will try it later to see that works or not!

BR

Gu ang zhi

hegz
Contributor

Hi Avner

It works!Thanks for your help!

BR

Guangzhi