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Monitoring Siebel CRM 8.1 with DCRUM; is it compatible o is in next forecast?

emiliano
Inactive

Dear all!!

We must make a monitor DCRUM on Siebel 8.1, but i can see a compatibility with Siebel 8.0 but not with Siebel CRM 8.1;

Someone had this experience?

Thanks in advance

Emiliano

1 REPLY 1

Krzysztof_Ziemi
Dynatrace Pro
Dynatrace Pro

DC RUM will be equally compatible with Siebel 8.1. DC RUM looks at the web requests and responses between Siebel client in browser and the server, where for now the protocol is HTTP/HTTPS regardless of the Siebel version. Please note though that specific transaction (user action) recognition may sometimes require DC RUM configuration tweaking because Siebel implementations are practically always customized.

Best regards