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No records found after setting up software service...

tony_anecito
Participant

Hi All,

I have setup several software services and after waiting up to several days when I run the "Software Services" dashboard and run "find" I get message "no records found". Strange thing is  was able to setup over 1,000 "sites" and got data for them via AMD.

Any thoughts?

 

Thanks!

3 REPLIES 3

ulf_thorn222
Inactive

Hi Tony

What version?

What do you see when you go - Reports - RUM Ananlysis - Software Services (assuming version 12.3)

tony_anecito
Participant

 

Hi Ulf,

CAS Version: 12.2.1.75

I see nothing of the Software Services I setup except some older ones setup when our trainer was here back in Oct.

 

Thanks for asking!

-Tony

 

adam_piotrowicz
Dynatrace Pro
Dynatrace Pro

Tony,
So you can't see the data in CAS, but can you see in in the zdata data files if you go directly to the AMD?