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Number of requests on Tiers on NAM

Hi , can someone please help me on below scenario:

For one application , I am monitoring LB( SSL) and Webserver ( http) . The number of requests on LB is way too less than the number of requests seen on Webserver. 1000 times more requests are seen on webservers for the application. Already checked ,if any internal calls are being made which are being hit directly to webservers. No. Every call should hit the LB and then the Webserver.

How do I start troubleshooting?

NAM 2018 sp4