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Older "Removing Domain from Citrix Username recognition" when used for NAM 2017 does not work!!

anthony_percy2
Inactive

I tried to follow the answer "Removing Domain from Citrix Username recognition" but it does not work for DCRUM 2017.

Indeed it managed to stop all username recognition on the CAS...

Does anyone know the updated procedure to do this for DCRUM 2017?

Regards

Anthony


1 REPLY 1

adam_piotrowicz
Dynatrace Pro
Dynatrace Pro

Anthony,

This has not changed since years and should work.

Kindly please log a support ticket with:

  • 1 zdata file containing some CTX users with domain,
  • RtmProps.csv or rtmProperties.csv from ExportConfig.zip.