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This product reached the end of support date on March 31, 2021.

Plain Text Report can't be Send Out via Scheduling Email

waikeat_chan
DynaMight Pro
DynaMight Pro

When I configure the report to be sent out in pdf form, I can receive the email with the pdf attachment, however when I configure to be sent out in plain text form, I don't receive any email. If I click send now instead of configure a schedule, its the same, I don't receive any email.

Also, a second question is: what does the 'page size (table only)' means exactly? Can't seem to find that in documentation nor forum.

5 REPLIES 5

raffaele_talari
Inactive

Hi Wai,

what version are you currently on?

Ciao, Raff

raffaele_talari
Inactive

Hi Wai,

if you're running on 12.4.10 the reason is a known issue that can be easily solved applying a patch.

You can find the download link on the Known Issues page below:

https://community.dynatrace.com/community/pages/vi...

Hope that helps.

Ciao, Raff

waikeat_chan
DynaMight Pro
DynaMight Pro

Hi Raff,

It is running 12.4.10 indeed, let me apply the patch tomorrow and see how would it be.

Thanks.

Regars, Wai Keat

waikeat_chan
DynaMight Pro
DynaMight Pro

Okay, now it works.

So, what does the 'page size (table only)' means exactly?

chris_v
Dynatrace Pro
Dynatrace Pro

Page Size, limits how many rows of data will appear in any table sections of the report.

Typically the 'live' version of a report will show 25 lines per table and give you the ability to change pages - you of course can't do that in a PDF report, so you can optionally increase the maximum row count with the Page Size setting.