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This product reached the end of support date on March 31, 2021.

Purging database takes forever (or not taking effect I should say)

waikeat_chan
DynaMight Pro
DynaMight Pro

I go to admin console, and clicked on purge database, but it never happen though. Anyone experience this before?

The screenshot below as shown below already happen for like a week, SEEMS Like it would take forever

Or is there any other way to purge database? Maybe I can give it a try.

2 REPLIES 2

adam_piotrowicz
Dynatrace Pro
Dynatrace Pro

Yes, there is another way.

Look for runServer.bat file on the CAS server and run it with -S switch.

And if you want to troubleshoot what has happened when initiated from GUI, then we need to see server.log.

john_leight
Dynatrace Pro
Dynatrace Pro

Purging from admin console has always worked for me. Curious it did not work for you.

As Adam stated - it would be good to look at the server.log file and analyze what happened.